Student Complaints

The Washington Student Achievement Council (WSAC) has authority to investigate student complaints against specific schools. WSAC does not have complaint investigation authority over all schools and may not be able to investigate all student complaints.  

Students using funds administered by the U.S. Department of Veterans Affairs may send a complaint directly to the VA If your complaint involves federal student loans, contact the U.S. Department of Education If your complaint involves discrimination, contact the Washington State Human Rights Commission

Before you complete and submit a complaint form, you should know: 

  • Students must complete the school's complaint process before submitting a complaint to WSAC.
  • If your complaint is within WSAC's jurisdiction, you will be required to provide documentation that you have completed the school's complaint process - including any provisions for appeals. 
  • WSAC cannot investigate complaints regarding grades, disciplinary actions, or conduct unless a student can provide evidence that the school has not followed published procedures or policies.
  • WSAC will not accept anonymous complaints or complaints that are currently in litigation. 

Be advised that copies of complaints will be made available to the school involved and may be made available to other federal, state, or private agencies, andupon requestto members of the public. 

Help us help you. 

Once you submit our initial complaint info form, a member of our staff will contact you.